Privacy Policy
Introduction
Welcome to Horizons BPO. We prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and utilize our Business Process Outsourcing (BPO) services.
Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: This includes information you provide to us, such as your name, email address, phone number, company name, and job title.
- Usage Data: We collect information on how our website and services are accessed and used. This may include your IP address, browser type, pages visited, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our site and hold certain information.
How We Use Your Information
Horizons BPO uses the collected data for various purposes:
- To Provide and Maintain Services: Ensuring our services function correctly and efficiently.
- To Improve Our Services: Gathering analysis or valuable information to enhance our offerings.
- To Communicate With You: Sending updates, newsletters, marketing, or promotional materials, and other information that may be of interest to you.
- To Manage Your Account: Administering your registration as a user of the Service.
- To Ensure Security: Monitoring and analyzing usage to detect, prevent, and address technical issues and potential security threats.
Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:
- Service Providers: We may employ third-party companies and individuals to facilitate our services. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: Horizons BPO may disclose your personal information in the good faith belief that such action is necessary to comply with legal obligations, protect and defend the rights or property of Horizons BPO, prevent wrongdoing in connection with the services, or protect the personal safety of users or the public.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
Security of Your Information
The security of your data is important to us. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We implement a variety of security measures to maintain the safety of your personal information.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@horizonsbpo.com
Phone: +92 (0) 319 9184 42
Address : 2nd Floor, Zahoor Palaza, Lane 3, Main Peshawar Rd, Rawalpindi, 46000
This Privacy Policy was last updated on 30-05-2024.